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Customers in many industries are facing increasingly stringent auditing and compliance requirements for data security and privacy. Some compliance frameworks, such as FISMA, FEDRAMP, PCI DSS and SOC 2, have specific regulatory standards for validating system security.

Internet of Things (IoT) developers often need to implement a robust mechanism to manage the state of IoT devices locally or remotely. A typical example is a smart home heater, an IoT device where you can use the built-in control panel to adjust the temperature (device status) or remotely trigger temperature control messages from a cloud-based application.

Serverless applications can lower total cost of ownership (TCO) compared to a server-based cloud execution model because it effectively shifts operational responsibilities, such as server management, to the cloud provider.

Do you have thousands of Amazon CloudWatch alarms in AWS regions and want to quickly identify low-value or misconfigured alarms in different areas? Are you looking for ways to identify alarms in an 'ALARM' or 'IN_SUFFICIENT' state for days that need to be re-checked?

Customer satisfaction (CSAT) is one of the most important metrics for measuring customer perception after an interaction in your contact centre. CSAT post-call surveys are important as a diagnostic tool for fine-tuning the experience and services provided in the contact centre.

A great deal has already been written about the advantages of migrating local databases to the cloud. We all know very well that the cloud optimises costs, increases productivity and accelerates the technological development of companies. However, relatively little is said about one very important aspect related to migration - ecology. It turns out that moving resources to the cloud can reduce a company's carbon footprint by up to 93%!

One of the most important questions when discussing databases is "How will we back up and restore our data?" Backups are at the heart of any disaster recovery strategy and are primarily managed by the Recovery Point Objective (RPO) and Recovery Time Objective (RTO).

Event-driven architectures are gaining popularity because they help deliver benefits by decoupling services, increasing scalability, adding flexibility and increasing agility for the developer organisation.