What does the server administrator do?
IT systems are important to a business's functioning when storing, transferring, and protecting data. Server administrators help maintain and secure various servers for businesses, ensuring the functionality of systems running in the cloud, on-premise environment, or hybrid solution.
A server administrator is a specialist who oversees servers through available monitoring tools such as Nagios, Prometheus, and Observium. The administrator's job is to maintain the functionality of the infrastructure. This allows for continuous development and learning about the various technologies used in customer infrastructures. An essential part of this job is constant contact with the customer, usually via the ticket system. This significantly impacts interpersonal skills, the ability to pass on information to non-technical people, and understanding the problem the customer has prepared the ticket for. The administrator's work is also based on procedures, e.g., related to updating systems.
He or she updates the software with good practices related to the lack of technological debt. Server administrators work to resolve technical problems, monitor all activities, and control systems and security policies. They create recovery systems and adjust server operational options to meet business requirements. Server administrators support servers written in multiple operating systems and programming languages.
Server administrators troubleshoot the systems they both create and maintain. Their troubleshooting skills help them test different solutions, document new ones, and discover which results work best in specific situations.
What skills should you look for in a server administrator?
These skills should be assessed when selecting a server administrator. A mistake can be very costly to your business organization. Here are the most desirable server administrator skills:
- operation of computer equipment is precise and requires the employee to be thorough in carrying out assigned tasks,
- problem-solving skills,
- skills that enable the server administrator to evaluate system performance and use these results to modify for improvement,
- analysis of system performance data to react quickly to eliminate problems
- attention to detail.
Server administration includes activities such as:
- monitoring server status,
- updating software,
- creating backups,
- configuring settings,
- maintaining security,
- troubleshooting
- optimizing performance.
Administration care packages
Hostersi's offer includes administrative care for the server, regardless of its location. Our support guarantees security and ensures the continuity of the customer's business. We provide administrative care in three packages with different response times: Premium, Comfort, and Standard.